Contact Us

Our customer care team is available to help with questions about products, orders, delivery and returns.

Email

For an existing order, please include your order number and the email address used at checkout so that we can assist you efficiently.

Business information

Trading name: Norvela Living

Legal operator: Jalal RHARRAB, individual entrepreneur registered in France

Registered office:
43 Rue de la Croix Nivert
75015 Paris
France

You can also use the contact form below. Please do not send payment card details or other sensitive financial information by email or through the contact form.

CUSTOMER SUPPORT

The NORVELA LIVING team is here for you on weekdays from 9am to 5pm, and on weekends from 9am to 1pm. Whatever the day, we're happy to help with anything you need.
FREE SHIPPING

At NORVELA LIVING, every order is packed with care by our team. Once your purchase is processed, we ship it securely through trusted carriers so your pieces arrive in perfect condition, ready to wear.
PAYMENT METHODS

Shop with peace of mind through our secure, encrypted checkout. Choose the payment method that works best for you, and if anything comes up, our customer service team is just a message away.